1. Agreement

By accessing https://staging.bajutech.com, https://commerce.staging.bajutech.com, downloading our applications, creating an account, or purchasing a plan/service from BajuTech (“we”, “us”), you agree to these Terms & Conditions and our Privacy Policy.

If you use our services on behalf of a business, you represent that you are authorized to bind that business to these Terms.

2. Services we provide

BajuTech provides software development services, digital products, and SaaS platforms, including Easy Commerce for order management, catalog, delivery configuration, invoicing, online storefront publishing, analytics, and companion mobile apps.

Feature availability depends on your selected plan, configuration, and applicable third-party integrations (such as payment gateways). We may improve, modify, or discontinue features with reasonable notice when commercially practicable.

3. Eligibility and accounts

• You must be at least 18 years old and capable of entering into a binding contract under Bangladesh law.
• You must provide accurate registration, business, and billing information and keep it updated.
• You are responsible for safeguarding login credentials and for all activity under your account.
• Notify us immediately at support@bajutech.com if you suspect unauthorized access.

4. Orders, pricing, and payments

Prices are shown in Bangladeshi Taka (BDT / ৳) unless otherwise stated. Applicable VAT/SD or other taxes required under Bangladesh law may be added where applicable.

Online payments are processed through licensed Bangladesh payment partners / banks / MFS providers. By paying, you also accept the relevant payment partner’s terms for that transaction.

Subscription fees are charged according to the selected billing cycle (for example monthly or annual). Failure to pay may result in suspension or termination of access.

5. Acceptable use

You agree not to:

• Use the services for unlawful, fraudulent, defamatory, or harmful activities.
• Violate intellectual property, privacy, consumer, tax, or cybersecurity laws of Bangladesh.
• Attempt to probe, disrupt, reverse engineer, or gain unauthorized access to our systems.
• Upload malware or content that infringes third-party rights.
• Resell, sublicense, or misuse the platform except as expressly permitted in writing.
• Use the services to process payments for prohibited goods/services under Bangladesh law or payment partner rules.

6. Customer content and data

You retain ownership of content and business data you upload (products, orders, invoices, media). You grant us a limited license to host, process, and display that content solely to operate the services for you.

You are responsible for the legality and accuracy of your store content, customer communications, and sales practices on your storefront.

7. Intellectual property

BajuTech branding, software, documentation, UI designs, and related materials remain our intellectual property (or that of our licensors). Except for the limited usage rights granted under your plan, no rights are transferred to you.

8. Service availability and support

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance, force majeure events, third-party outages, or security incidents may cause temporary interruptions.

Support is available via support@bajutech.com and +880-1643038855 during Sunday–Thursday, 10:00 AM – 6:00 PM (Bangladesh Standard Time), unless a different SLA is agreed in writing.

9. Warranties and disclaimers

Services are provided on a commercially reasonable “as available” basis. To the maximum extent permitted by Bangladesh law, we disclaim implied warranties not expressly stated in writing. Nothing in these Terms limits non-excludable consumer rights under the Consumer Rights Protection Act, 2009, or other mandatory laws.

10. Limitation of liability

To the fullest extent permitted by law, BajuTech is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the services. Our aggregate liability for any claim relating to the services is limited to the fees you paid us for the affected service during the three (3) months preceding the claim, except where liability cannot be limited by law (for example, fraud or willful misconduct).

11. Suspension and termination

We may suspend or terminate access for non-payment, material breach, legal risk, or security concerns. You may delete your account and personal data yourself at any time using the in-product Delete account / Delete my data controls, or contact support for assistance, subject to our data retention and refund policies. Provisions that by nature should survive (IP, liability limits, governing law) will survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the People’s Republic of Bangladesh. Courts of competent jurisdiction in Dhaka, Bangladesh shall have exclusive jurisdiction, without prejudice to mandatory consumer protections.

Before formal proceedings, parties should attempt good-faith resolution through our support channels.

13. Changes to these Terms

We may update these Terms to reflect product, legal, or business changes. Updated Terms will show a revised “Last updated” date. Continued use after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms:

• BajuTech
• Address: Section - 11, Block - A, Main Road - 3, Plot 8, Mirpur, Pallabi Dhaka 1216; Mirpur PS; Dhaka-1216; Bangladesh
• Email: support@bajutech.com
• Phone: +880-1643038855
• WhatsApp: +880-1332106696
• Website: https://staging.bajutech.com
• Support hours: Sunday–Thursday, 10:00 AM – 6:00 PM (Bangladesh Standard Time)